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We are in the middle of migrating to a new customer portal (woot woot!), and have multiple systems working at this time.

 Please read below to figure out where you want to be!

Old Subscription Portal

We are in the process of migrating to a NEW platform.
If you subscribed before February 16th, 2022 please read:

➡️ Subscribers from cratejoy.com: make all subscription changes on Cratejoy.

➡️ Credit/debit card users: we have migrated your subscription to the new customer dashboard. Use the link over there -> to login. Use your FML Loyalty/Sass Shop credentials. 
     *If you do not have this account set up yet, click create account to set up your password!

➡️ PayPal users: check for an email from us for instructions on what to do next or see below.

NEW Customer Dashboard

Login here if you are NOT a Cratejoy subscriber and you need to:


  • Manage Shirt, Box, or Big Box subscription
  • Skip (or cancel 😭) your subscription
  • Check on your shop order(s)
  • Track a shop order
  • See your saved Wishlist


Hey subscribers using PayPal (before February 16, 2022)! 

PayPal payment information cannot be migrated to the new customer portal. (YAY for secured payment methods!) Subscriptions created before February 16th, 2022 will be canceled prior to March 1st renewals. 


Here' the important bit:

Subscriptions that were set to renew on March 1st: to avoid subscription interruption, please resubscribe before March 13th by clicking 'Subscribe' from the menu bar above. 

Pre-paid 3 and 6 month subscribers set to renew AFTER March 1st: to avoid double charges/boxes, please hold off on resubscribing just yet. Smartass & Sass will notify you when it is time to resubscribe! 


Questions or concerns? Contact us at info@smartassandsass.com